Last updated as of: June 1, 2020
Standard “Local White Glove” Delivery
Our standard $95 “Local White Glove” delivery is Wayne County, Oakland County, Macomb County, and Ann Arbor is a flat rate for your entire order that is all delivered the same day. Multiple deliveries would be $95 each day delivered. Typical delivery is Friday or Saturday depending on schedule. White glove includes assembly, delivery into room of your choice, and trash removed. Sorry, we cannot take your old furniture or mattresses with us.
Extended White Glove Delivery
Our typical Extended White Glove Delivery area extends from Toledo, Ohio to Midland, Michigan & Lansing to Port Huron. UP NORTH white glove delivery is available with our partners in Cadillac and Alpena. Please check with us on cost and delivery days.
Only certain products on our website can be delivered out of area due to shipping/packaging concerns or manufacturer regulations. Sometimes “Drop Shipping” is possible based on manufacturer. The shipping cost and/or white glove delivery necessary will be determined at the time of ordering. Unfortunately, we cannot always meet your needs when out of our Local or Extended area.
Scheduling Your Delivery
Once your order is ready for delivery, our team will be in touch to let you know when you can expect it and what to expect on delivery day. That is the time to discuss any special accommodations that need to be made to ensure your item(s) can safely be brought inside on your own. Check all dimensions in your home, as it is your responsibility that it will fit. We cannot deliver any product until the product is paid in full, so we will collect any funds due during scheduling.
Smaller items are often sent via common courier (UPS, Fedex, USPS, etc). These deliveries are not scheduled in advance, but we will share tracking information, so you know when to expect your order. These items must be paid in full at time of ordering.
The Day of White Glove Delivery
Our delivery team will deliver the furniture into the room of your choice (please tell us at time of purchase if tight constraints or big items going up/down stairs to confirm it will fit – it is your responsibility that product will fit). The furniture typically arrives assembled so a quick in/out of your house. We will alert you if assembly is required in your home. When the team completes your furniture delivery, it will be ready to use and all trash will be taken with them.
You can always pick up your items for FREE at our warehouse or showroom delivery door. Please make sure you can safely transport your items home without damage. Please inspect your items at our location prior to loading.